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Check-in Information
Please plan to arrive 15 minutes prior to your appointment time, so you will have time to prepare for your treatments and enjoy to the fullest extent.
Late Arrival Policy
As a courtesy to all of our clients, please be prompt for your appointment. If you are more than 15 minutes late, we will gladly re-schedule you, but will have to charge you for the service. Alternatively, we can offer you a shortened service.
Cancellation Policy
Because spa treatments are reserved especially for you, if you wish to cancel, change or reschedule your appointment, please give us at least 3 hours advance notice. Any cancellations or changes without adequate notice will be charged at full value.
Preparation for Your Spa Visit
For your comfort, we supply towels, robes and disposable slippers for use during your spa visit. A locker is provided for your personal belongings. However, we cannot be responsible for the loss or damage of personal articles. To maintain a peaceful and relaxed spa environment, we thank you in advance for turning off all cellular phones and pagers and no children were brought to the spa.
Gift Certificates
Spa Gift Certificates are ideal for any occasion and the special people in your life. Please contact our consultants for more information.
Referral Program
To thank our loyal customers - if you refer a friend or family member to us and they purchase any treatment course (at least 10 times), be sure to have them write down your name on the Client Information Sheet. We'll then include you in our Referral Credit Program. Please contact our consultants for more information.
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